Covid-19 Protocols

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A note from Perth Manor Boutique Hotel regarding COVID-19

Latest Update, June 13, 2021:  As an essential service, Perth Manor has been open the entire time.  We are now in Step 1 of the the Provincial Reopening.  This means we are now able to serve breakfast on the terrace and have our Conservatory Bar Services available on the terrace, but we still have to modify some of our services.

Our terrace is open for breakfast service by reservation when weather permits.  At this time, we are unable to serve breakfast in our Tapestry Dining Room so when the weather does not co-operate, we return to delivering your breakfast to your room.  When we serve breakfast to your room, we do still provide a full hot breakfast off our menu made fresh to order with reservation times booked the night before.  When you arrive, we will explain how the system works!   Please note breakfast service to your room is ONLY available when weather does not permit service on the terrace.  Our Conservatory Bar services are available on the terrace weather permitting or to your room.  The indoor bar area is closed to service.  As always you are welcome to have your own alcoholic beverages but ONLY in your guest room as all other areas a licensed and alcohol must be purchased from us and served by our staff in accordance with our liquor license.   

Downtown shops are reopening, however most do still provide curb side pick-up.  Restaurants and their patios are reopening, however they do have take-out/curb-side pick-up service available with only one or two exceptions.  You are welcome to eat your take-out meal on our terrace when weather permits, or in your room during poor weather, we are happy to provide proper plates and cutlery so that you are not eating out of cardboard containers!   Please note the same rules apply for us as restaurants, no more than 4 guests per table on the terrace.

Many town operated facilities:  the museum, public swimming pool, library, town hall, etc are presently closed – please check their website for most up to date information as some of their facilities are not allowed to open until Step 2 or 3.  However there are beautiful parks and several fantastic hiking/cycling locations to explore-be sure to ask about maps, we have all kinds to share!  Please do not hesitate to ask us for clarification of services available – if we don’t know for certain, we will find out for you!  Town officials have told us they are hoping to open the tourist information section of the museum in some capacity as soon as possible and they are expecting walking tours to open during Step 2, and the museum to fully open for visitors during Step 3.  Check back here for updates or give us a call!

Here at Perth Manor your safety is our primary concern.  Masks/face coverings are required (please wear them appropriately covering your nose, mouth and chin) as you enter the building and when moving through the common areas of the building.  If you are unable to wear a mask due to a medical condition, we ask that you wear a face shield.  When you are seated for breakfast in our dining room or on the terrace when restrictions allow, we ask that you keep your masks on until your beverages/food are served before you remove your face covering.

When you arrive, you will be asked to sign a COVID-19 contact tracing form, in addition to the usual registration card, using our disinfected pen or your own pen if you prefer!  This form is kept, as required, for a minimum of 30 days.

We have increased our already high standards for cleanliness!  We are frequently cleaning and sanitizing high traffic areas with government approved COVID-19 disinfectants and cleaners.  Wipes and hand sanitizer are available on the front desk for guest use at all times – we encourage you to use them every time you enter or leave the building and before entering the dining room for breakfast.  There is also hand sanitizer on the table on the landing at the top of the stairs by guest rooms.

Everything in your room is sanitized/disinfected:  from door handles, to light switches, telephones to pens, bedspreads to bathrooms and everything in between.   As always, linens are sanitized in high-temperature wash.  Room windows are opened and the room is ‘aired out’ after each guest check-out.

We are a Boutique Hotel with only 6 rooms and suites – with guest co-operation physical distancing is easy to accomplish even when we are sold out. 

When restrictions allow, we serve breakfast ‘restaurant-style’ with each guest room at their own table either in our dining room or on the terrace weather permitting, with tables physically distanced.  We take reservations for breakfast to avoid more than one room of guests arriving in the dining room at the same time.  Your breakfast selection from our menu is made fresh to order and we serve wearing a mask and eye protection.  As always, all dishes, glassware and flatware is hand washed and then heat sterilized.  All food preparation is in in accordance with health and safety regulations in our Health Unit inspected kitchen.

Our staff are important to us, too!  They wear masks at all times in public areas and while cleaning.  Each day before work they adhere to the Province of Ontario COVID-19 Screening in the Workplace requirements.  They are provided with appropriate PPE (Personal Protective Equipment) and hand sanitizer and are required to wash their hands frequently.  They wear gloves when appropriate and change gloves before entering the next guest room. 

If you have any questions or concerns regarding our COVID19 protocols, please do not hesitate to contact us and ask for clarification – we are always happy to speak with you!